Windows file protection unrecognized

The warning is not real but only a tech support scam. Usually, the warning message gives you a phone number and tricks you into a call for help.

Then, scammers ask for payment to get a purported support service. In fact, Microsoft never sends unsolicited email message giving phone calls to request personal information. Besides, errors from Microsoft also never include a phone number. When encountering this fake error message, you should try to remove it.

Firstly, you can try closing the browser tab based tech support scam. In your computer, some apps are installed without your consent; some are added to the add-ons of your browser or hidden in other installers. Perhaps malicious viruses are included, so you should remove these apps.

In the Control Panel interface, view items by category and then choose Uninstall a program. Scroll down the app list, find and right-click the malicious program and click Uninstall. It is important to use an anti-malware or antivirus program to scan your system and remove malicious programs and viruses. On the market, Malwarebytes can be worthy of being recommended since it is able to destroy many types of malware that other software tends to miss. Malwarebytes may not open on Windows.

You need to pay attention to this issue. You can read this post and get some useful solutions to fix this annoying issue. May 28 - ran anti virus and anti spyware on laptop and all results were clean 2. May 30 ran anti virus and anti spyware on desktop and results were clean - no viruses and no new spyware 3. May 31 - opened laptop, retrieved email - downloaded and installed internet explorer 8 on laptop - also some automatic updates were installed during shutdown - opened desktop, retried email - automatic updates were install during shutdown 4.

EMEB" virus and was unable to be disinfected. File was quaranteined instead. May 31 - opened desktop and reran antivirus and the same 2 viruses were found. The windows protection wants me to insert the xpsp3 cd to recover the files 6. May 31 - Searched internet to find info about these viruses - only one hit from Britain with little info - didn't find anything on MS websites 7.

May 31 - on the laptop ran a system restore to see if I could get rid of the problem but that did not help. I had problems with internet explorer after system restore explorer 8. I tried to download internet explorer 8 from the MS website and the system did not start the download. I was able to reinstall Internet explorer 8 via automatic updates.

June 1 - searched internet again and found all the above about the viruses. Note, both affected laptop and desktop are functioning with so far minor problems, e. Monday, June 1, PM. We need to check that the Swrort. You already have SuperAntiSpyware installed. Start SuperAntiSpyware - Allow it to update. Select the Quick Scan option.

Click Scan your Computer. Any infections or problems will be highlighted in red. After the scan is finished. Click Continue. Check that everything is listed. Click Remove Threats. Click OK - then click Finish You may be prompted to restart to finish the removal process. If Yes - restart your Pc. Start SuperAntiSpyware again. Click View Scan Logs. Highlight the scan log entry. Click - View Selected Log.

The scan log will appear in Notepad. Copy and paste in your next post. Close all open browser windows. MalwareBytes Click on the Install icon - allow it to update during the install process.

Start Malwarebytes Anti-Malware. After the scan is finished - Click - Show Results. Check that all entries are selected. Click - Remove Selected. You may be prompted to restart to finish the removal process. Start Malwarebytes again.

Click on the Logs Tab. Use the SFC utility to verify the integrity of the file at a later time. Was this reply helpful? Yes No. Sorry this didn't help.

Thanks for your feedback. By "Once it starts,install xp cd,exit the menu window,Sfc runs auto. Windows File Protection, whether as I run it automatically or pursuant to instructions, returns the error message, "Files that are required for Windows to run properly have been replaced by unrecognized versions.

To maintain system stability Windows must restore the original versions of these files. This file is necessary to maintain system stability. The list of files goes on and on. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 1.